Everyone There. Everyone Back.

It depends on the vehicle, the distance, how long the driver is with you and any waiting time, so every quote is worked out for your trip. Quotes cover the coach and driver, and anything extra your day needs, such as parking, tolls, ferries or driver accommodation, is listed separately.

A deposit of £200 per vehicle per day secures the booking. The balance is due 14 days before you travel.

Yes, always with a driver. Our 16-seat Mercedes minibus has leather reclining seats, tables, climate control and USB and 240V power, and our 33-seat midi coach suits groups a little bigger. We don’t offer self-drive hire on any of our vehicles.

Let us know in writing. Our terms set out the cancellation charges, which rise as the date gets closer and are higher in June and July. If we ever have to cancel because of something outside anyone’s control, we return everything you’ve paid.

Yes, wherever a belt is fitted, and we ask every passenger to wear one. By law everyone aged 14 and over must, and it’s their own responsibility. Children under 14 in the back of a coach don’t legally have to, but on an organised trip with three or more children, each child needs a forward-facing seat with a belt. Our midi, VIP, 53-seat and 59-seat coaches have three-point belts on every seat, so you can fit your own child seats.

Yes. By law a coach driver can drive for up to nine hours on most days, with a 45-minute break after four and a half hours at the wheel. We plan the timings with you when we quote, and if your day is long enough to need a second driver or an overnight stop, we’ll tell you before you book.

London’s Low Emission Zone asks coaches to meet the Euro VI engine standard or pay a daily charge, and Bath, Bristol, Birmingham and other cities have Clean Air Zones. Our newest coaches have Euro VI engines; tell us where you’re going and we’ll match the coach to the route. Coaches with nine or more seats don’t pay the Congestion Charge.

Only with our agreement before you travel, and in moderation. The law doesn’t allow alcohol on coaches going to or from sporting events, including race meetings. Smoking and vaping are never allowed on our vehicles.

Every vehicle is serviced in our own workshop, and we keep 24-hour emergency back-up. If a mechanical fault delays you by more than an hour and we can’t get a replacement to you in that time, we waive or refund one day’s hire charge. It’s in our charter.

Everyone needs their own passport, issued less than 10 years before you travel and valid for at least three months after you come home. On a first trip, the EU’s Entry/Exit System takes a photo and fingerprints (under-12s just a photo). At Dover these checks happen before you sail, so allow extra time.

ETIAS, the EU’s new online travel permit, hasn’t started yet. When it does, UK passport holders will need one, applied for on the official EU website only.

We cover every UK airport, from Stansted and Luton to Heathrow and Gatwick. Cases travel in the luggage hold, away from passengers, and our terminal guides show where to find the coach. At Heathrow, if the coach isn’t in the bay as you come through, it’s waiting for its airport release permit and will be with you shortly.