Independent freight forwarder / Felixstowe / Since 1999

We Design the Route. Then We Run It.

Zygo plans air, sea, road and rail freight around your cargo, not around one carrier’s network. We clear it through UK customs in-house and manage every handover until it is delivered.

Call us and speak to an expert.

  • Since 1999Forwarding from Felixstowe
  • Customs in-houseHMRC agent since the 1990s
  • Every modeAir, sea, road and rail
One plan, every mode A route diagram in the style of a transit map. Sea, air and road lines arrive at Zygo in Felixstowe, then a single route runs through UK customs clearance to your door. SEA FCL · LCL AIR URGENT · HIGH VALUE ROAD PALLETS · LOADS FELIXSTOWE CUSTOMS CLEARED IN-HOUSE YOUR DOOR
Drawing
Route plan
Modes
Air, sea, road, rail
Gateway
Felixstowe
Designed by
Zygo, since 1999

Plugged In Where Your Freight Lands

Long-standing members of the port community networks at:

  1. Felixstowe
  2. Southampton
  3. London Gateway
  4. Bristol
  5. Heathrow
  6. Gatwick

Plus direct access to HMRC’s Customs Declaration Service and the CCS-UK air cargo system.

How we work

Every Shipment Starts With a Plan

No two shipments are the same, so we never start from a default. We compare routes, modes and carriers, design the best balance of cost, speed and reliability for yours, then run it from collection to delivery.

  1. Brief

    Tell us what is moving, where from, where to and by when. A phone call is usually enough to start.

  2. Design

    We price the realistic options across air, sea, road and rail with the carriers we know, and recommend the one that fits.

  3. Clear

    We prepare the customs declarations and documents, and deal with HMRC, the port and Port Health for you.

  4. Deliver

    We book every leg and manage each handover, so your goods arrive the way the plan said they would.

What every plan is measured against

  • At the right place
  • At the right time
  • In good order and condition
  • At the most economic cost

Services

Every Mode, Planned by One Team

Use one service or combine them. Because we are independent, the plan follows your cargo rather than one carrier’s network.

A large container ship with two tugs alongside and quay cranes behind it.

Sea

Sea Freight, FCL and LCL

Over 80% of world trade moves by sea. We ship full containers and consolidate part loads in and out of Felixstowe, the UK’s largest container port, where all the major container lines are represented.

  • Full container loads (FCL)
  • Part loads, consolidated (LCL)
  • Accounts with shipping lines and NVOCCs
A wide-bodied passenger jet coming in to land over runway lights at sunset.

Air

Air Freight

For urgent and high-value cargo. We subscribe directly to CCS-UK, so we have live data and direct communication with airports, airlines, terminals and entry processing units.

  • Imports and exports through Heathrow and Gatwick
  • Long-established airline and terminal relationships
  • Fast processing of import and export formalities
Map of Great Britain, Ireland and northern France with dotted border lines.

Customs

Customs Clearance

An approved HMRC customs agent since the 1990s, with direct access to the Customs Declaration Service. We clear imports and exports at any UK port or airport, whoever moved the goods.

  • Import and export declarations on CDS
  • Clearance on its own, or as part of the move
  • Ex works to delivered duty paid
A curtain-sided lorry on a dual carriageway through open countryside.

Road

Road Haulage and Pallets

Containers, trailers, pallets and parcels. We contract vehicles from Felixstowe, Southampton, London Gateway, Bristol, Manchester and Heathrow, working every day with specialist operators.

  • Container haulage from the port
  • Full and part loads, trailers to vans
  • Pallets and parcels
A forklift driver unloading boxed pallets from a lorry inside a warehouse.

Warehousing

Warehousing, Packing and Handling

Temporary or longer-term storage, import devanning and export loading with a full range of lifting equipment. Our export packing protects the goods without adding weight you pay to fly.

  • Short and long-term storage
  • Container devanning and loading
  • Export packing and inventory control
Shipping containers loaded on a freight train.

Rail

Rail Freight

Rail cuts congestion and carbon, but it does not suit every cargo or route. We weigh up space, timings, terminals and onward haulage, then tell you straight whether it makes sense.

  • Port to inland terminal
  • An honest comparison with road
  • Onward haulage arranged

Route planner

See How We Would Move It

Answer four questions to see the route we would start from, the option worth pricing alongside it and the paperwork to have ready.

Which way is it going?
Which part of the world?
How much is there?
What matters most?

Our starting point

Sea freight, shared container (LCL)

  1. Asia
  2. Sea, LCL
  3. FelixstoweImport clearance
  4. Road
  5. Your door

Your goods share a container with other shippers, so you only pay for the space you use. A good fit when it is not urgent.

Also worth pricing

Air freight. Worth pricing if part of it is needed sooner, or if the value of the goods justifies the speed.

Have these ready

  • An EORI number starting GB
  • Commercial invoice and packing list
  • A commodity code for each product
  • Proof of origin, if a UK trade deal could cut the duty

A starting point, not a quote. We check live rates and schedules across carriers before we recommend anything.

Customs

Customs, Handled In-House

A shipment only moves as fast as its customs entry. Zygo has been an approved HMRC customs agent since the 1990s, so your declarations are prepared by people who do this every day.

  • Direct Access to CDS

    We lodge import and export declarations directly on HMRC’s Customs Declaration Service, with approvals for a range of import and export options.

  • Six Port Communities

    Felixstowe, Southampton, London Gateway, Bristol, Heathrow and Gatwick, digitally linked to the ports, airline handlers, shipping lines, hauliers, Port Health, HMRC and Trading Standards.

  • Clearance Anywhere

    We can clear your imports and exports at any UK port or airport, including goods someone else is transporting.

  • Any Terms of Sale

    From ex works to delivered duty paid, we take care of the formalities your Incoterms leave with you.

Goods held at the port?

Call with the container or air waybill number.

We will tell you what is needed to release it and get it moving again.

Call 01394 671444 Send the details instead

Why Zygo

Small Team. Senior People. Straight Answers.

Zygo is a small, specialist team. When you call, you speak to the people planning and running your freight, and they will give you a straight answer.

  • Independent

    No carrier to favour. Long-standing, independent relationships with air, sea, road and rail carriers mean the plan follows your cargo.

  • At the Port

    Based in Felixstowe, the UK’s largest container port, where all the major container shipping lines are represented.

  • Worldwide Reach

    A long-established network of overseas agents gives us local knowledge at the other end of every shipment.

  • Since 1999

    More than 25 years of forwarding and customs experience, led by the same director since the company was formed.

Advice Comes With Every Booking

  • New to importing or exporting? We help first-time traders get started: EORI numbers, commodity codes, Incoterms, duty and VAT, and payment terms that work for both sides.
  • Risk, managed. Advice on cargo insurance and on reducing the risk of loss and damage, with counsel on credit and currency risk when you need it.
  • Documents done right. Accurate, on-time paperwork, so buyers and sellers who have never met can trade with confidence and get paid promptly.
Aerial view of the Port of Felixstowe: container ships at the quay, cranes and stacks of containers beside the river.
The Port of Felixstowe. Photo: John Fielding, CC BY-SA 2.0.

About Zygo

Felixstowe Forwarders Since 1999

Zygo has moved freight from Felixstowe since 1999, and the job has always been the same: get goods from origin to destination at the right place, at the right time, in good order and condition, at the most economic cost.

Designing logistics plans, then running them, is what earned Zygo the title Architect of Transport. It is still how every shipment starts.

Formed
31 August 1999
Office
35 Beach Station Road, Felixstowe IP11 2EY
Directors
Paul Borroughs and Richard Harris
Company
Registered in England and Wales, no. 03833696
Terms
BIFA Standard Trading Conditions
Talk to us about a shipment

FAQs

Questions Freight Buyers Ask

Something else? Call 01394 671444 and ask. There is no charge for a straight answer.

Can you clear customs for goods someone else is shipping?

Yes. We can clear import and export consignments at any UK port or airport, whoever is moving them. Send us the commercial invoice, packing list and the bill of lading or air waybill number and we will tell you what else is needed.

Do you handle small shipments?

Yes. Part loads travel as LCL in a shared container, pallets and parcels go by road or air, and you only pay for the space you use. Use the route planner above to see where we would start.

Which UK ports and airports do you work with?

We are based in Felixstowe and are members of the port community networks at Felixstowe, Southampton, London Gateway, Bristol, Heathrow and Gatwick. We also contract haulage from Manchester, and we can clear consignments anywhere in the UK.

I have never imported or exported before. Where do I start?

With a phone call. You will need an EORI number, a commodity code for each product and agreed terms of sale (Incoterms). We will walk you through each one, explain the likely duty and VAT, and suggest payment terms that protect you and your buyer or supplier.

What do you need from me for a quote?

What the goods are, how much there is (weight and size, or the number of pallets or containers), where they are collected from and delivered to, when they will be ready, and the Incoterms if you know them. Tell us about anything hazardous, temperature controlled or oversized.

Can you ship hazardous goods or lithium batteries?

Tell us at the quote stage. Dangerous goods, including lithium batteries, have to be declared, packed and labelled to the carrier’s rules, and some routes and carriers will not take them. We will tell you what is possible before anything is booked.

Is my cargo insured while you move it?

Carriers’ liability is limited by international conventions, and so is ours under the BIFA Standard Trading Conditions. We recommend cargo insurance for anything you could not afford to lose, and we can advise on the right cover.

What terms do you trade on?

All business is subject to the Standard Trading Conditions of the British International Freight Association (BIFA), the standard terms used by UK freight forwarders.

Do you work with overseas forwarders?

Yes. Zygo is a member of a global network of freight forwarding and logistics agents. If you need a partner at Felixstowe for clearance, haulage or storage, get in touch.

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Tell Us What Is Moving

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