High-level glass replacement, leak repairs and inspections: Glaziers first. Rope access second.

Clear and cordon the area below so nobody is in the fall zone, then call us on 020 3941 1844. Don’t let anyone without the right access and training try to remove it.

If spontaneous breakage is a possibility, tell us before anything is moved: the fracture point needs to come out whole so it can be laboratory tested for nickel sulphide inclusions. Photos of the break and the area around it help us plan safe access.

IRATA International sets the standard for industrial rope access. Individual technicians can be IRATA-trained, but a member company is itself audited: every rope access operation must be supervised by a Level 3 technician, procedures must be documented, and the company must pass internal and independent audits.

Sky Access Glazing has been a member company since 2018 (Full Operator, no. 8188/O), and you can check that on the public IRATA member register.

Not the glazing, the rope access or the supervision. Our technicians are employed by us and supervised by our own Level 3 staff. Where a job needs specialist plant, such as a large crane, scaffold or specialist transport, we bring in trusted partners and plan and manage them ourselves, so you still have one point of contact and one accountable company.

Often, because there is no long hire, less set-up time and less on the ground around your building. But not always. We assess every site on its merits and recommend the safest, most cost-effective method, which may be rope access, a MEWP, a spider crane, a glazing robot, scaffold or a combination. On a 14th-floor penthouse, a scaffold with a lifting rig was the right answer, and we said so.

Yes. If a glass replacement needs a crane, a spider crane or a street-level cordon, we handle council permits, TfL liaison and ground marshalling as part of the package. On one Central London job we secured permission to place a crane inside a TfL compound, which saved the client the cost of closing a red route.

Yes. We review any O+M information and work with our European supply partners to match thickness, coatings, tints and frits. Where there are no records, we research the original specification. For one hotel we traced the glass back to the original installer’s records from the early 2000s. For bespoke frits we can make a sample panel for your approval first.

In most cases, yes. We plan access around footfall, opening hours and loading limits, and often work overnight or at weekends. A fractured atrium pane above a superstore entrance was replaced in one out-of-hours shift, with every piece of equipment gone before the next trading day.

An itemised photographic report showing conditions before and after, water test results where they apply, and confirmation that the work complies with BS 6262 and the Work at Height Regulations 2005. For inspections you’ll also get location maps of each defect, a risk commentary with urgent items flagged, and costed recommendations.

We diagnose first and water test on completion, so you have evidence the repair worked. Our planned maintenance packages can include a rolling warranty against water ingress, subject to terms, and we’ve issued long-term water ingress guarantees on refurbishments such as a Milton Keynes curtain wall and a South East shopping centre’s atria. We’ll set out exactly what’s covered in your quotation.

It depends on the system’s age, condition and exposure, and on what’s beneath it, so there’s no single answer. As duty holder you need to be able to show that your glazing is safe and maintained, and your insurer may set its own requirements. After an initial inspection we’ll recommend an interval for your building and set it out in the report, alongside the repairs that should come first.