Global Freight, Made Simple.
Road, sea, air and rail freight with in-house customs clearance, planned and tracked 24/7 by a Felixstowe team that picks up the phone.
No obligation. Every enquiry is reviewed by a freight specialist.
- AEO CertifiedUK Authorised Economic Operator
- ISO 9001, 14001, 27001UKAS accredited
- Independent Since 1999At the Port of Felixstowe
- 99.7%On-time delivery
- 99.9%Customs compliance score, AEO audited
- 120+Countries through our network
- 24/7A real person, day and night
Audited, Accredited and Trusted By the Industry
Every Way Your Freight Moves.
One team plans the route, books the transport and clears customs, so nothing falls between suppliers.
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European and UK Road
Full and part loads across the UK and Europe, plus 7.5 tonne vehicles for urgent consignments.
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Global Sea
Full container loads to and from ports worldwide.
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Global Air
For time-critical freight, with customs handled alongside.
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European Rail
Cost-effective for large volumes over long distances, and kinder to the environment.
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Warehousing
Devanning, palletising, storage and onward delivery next to the port.
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Customs Brokerage
Import, export and transit declarations at every major UK port, handled in-house.
How Our Customs Team Works
Specialists In
- Events and Touring, Since 1999
- Food and Drink
- Construction
- Manufacturing
- Aerospace and Defence
Freight Problems, Solved In-House.
Transport and customs under one roof at the Port of Felixstowe, with one team answerable for every step.
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The problem: Late Deliveries
Planned, Then Watched
Carefully planned transport, and a team that acts before a delay reaches your customer.
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The problem: Lack of Visibility
Updates Your Way
Where your freight is and what happens next, sent how you want it.
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The problem: Customs Delays
Customs Next Door
Transport and customs teams work side by side, so nothing waits at the border.
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The problem: Poor Communication
People Who Know You
An account manager who knows your business, on hand day and night.
Customs, Cleared by People Who Know It.
Michael led customs teams at one of the world’s largest freight forwarders for over 20 years. Now he leads ours.
- Clearance at Felixstowe, Tilbury, Southampton, London Gateway and Heathrow
- Same-day transit documents with guarantee
- EU customs agents at all ports
- Customs alone, even when your transport is arranged elsewhere
New customers get a free customs health check.
Case Study, Agritechnica 2025
Out-of-Gauge Machinery, Into Hannover on Time.
An agricultural machinery maker needed heavy, newly built machines on its stand at Agritechnica in Hannover, then out again the moment the show closed.
- 5 Trailers
- Four low-loaders and a curtain sider
- 2 Clearances
- Export and import, door to venue
- 1 ATA Carnet
- For the display kit, with on-site help
- 07:00
- All five trailers on site to collect after the show
Displayed on time, returned on time, without stress or disruption.
Project led by Luke Turner, Business Development Manager
Simple, From the First Call.
Weekly, monthly, seasonal or one-off, every route starts the same way.
- 01
Share Your Route
Tell us what moves, from where to where, and how often.
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A Specialist Reviews It
We match the mode, timing and customs to your route.
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We Book, Clear and Move
Transport and customs together, one point of contact.
- 04
You Stay Informed
Updates your way, from a team on hand 24/7.
What Our Customers Tell Us.
“I must say, Jordon are the best import agent we have encountered.”
“Thank you for a highly detailed response and thorough clear guidance on our customs.”
“Since working with Jordon we have enjoyed a huge improvement in service and performance.”
“Our move to Jordon Freight was an inspired one as we have found their service and staff professional and excellent throughout.”
Two Founders, One Standard.
Jon Swallow and Roddy Forster started Jordon in 1999 with one aim: to put the customer first. Twenty-seven years on, they still lead it.
- Teamwork
- Excellence
- Integrity
- Continuous Improvement
“Providing an exceptional service is such a timeless behaviour. It makes our customers feel good and their businesses thrive.”
Jon Swallow
Chief Executive
Roddy Forster
Managing Director
Michael Limpkin-Todd
Head of Customs
Luke Turner
Business Development
Questions We’re Asked Most.
Anything else? Call the team on 01394 286644.
Can you clear customs if someone else moves our freight?
Yes. Our customs brokerage works as a standalone service, or we can run freight and customs together, with one point of contact.
Which ports and airports do you clear through?
All the major UK locations, including Felixstowe, Tilbury, Southampton, London Gateway and London Heathrow, for imports and exports, full loads and groupage.
Do you handle small or urgent UK consignments?
Yes. Alongside full and part loads, we run 7.5 tonne vehicles for smaller urgent consignments, tracked door to door.
Can we reach someone out of hours?
Yes. Freight is a 24/7 operation, so our team is on hand day and night.
How do you price customs clearance?
We price customs to your shipments rather than a fixed rate card. New customers get a free customs health check.
Can you move freight for events and exhibitions?
Yes. We have supported live events since 1999, including ATA Carnets, fixed delivery windows and out-of-gauge machinery for international shows.
Tell Us Your Route. We’ll Do the Heavy Lifting.
Share a regular route or a one-off job. A freight specialist will review it and come back to you, with no obligation.
- 01394 286644
- sales@jordonfreight.com
- 4 Schneider Business Park, Carr Road, Felixstowe IP11 3SS
“So much better and more efficient than previous companies we’ve used.”
