Is Our Administrator Good Enough?
Independent reviews of administrators, advisers and master trusts that find root causes, test value for money and benchmark you against the market.
Ask About a Review
Independent Evaluators of Pension Providers Get Clear. Get Confident.
We review, select and move pension administrators and master trusts for trustees and employers. We sell neither, so our only interest is the right fit.
- Independent Since 1997
- About a Month to Recommendations
- PMI-Qualified Directors
- 1997
- Founded, and independent ever since
- 16
- Administrators in our 2026 TPA league table
- 18
- Master trusts in our latest league table
- 21.5m
- Member benefits run by the administrators we track
What We Do
From First Doubt to Go-Live
Four questions trustees bring us. Each has its own service, and they join up when you need them to.
Who Should We Choose?
Whole-market shortlists, tailored RFPs through our GoFX tender portal, bidder meetings and a clear recommendation for your scheme and members.
Ask About Selection
How Do We Move Safely?
Structured project management and quality assurance for administration migrations and master trust transitions, in the UK and Ireland.
Ask About Transitions
What Is Right for the Long Term?
An administration strategy for TPR’s new guidance, and clear options on DB master trusts, consolidators, superfunds and CDC.
Ask About StrategyMarkets We Cover
- Third Party Administrators
- In-House Teams
- DC Master Trusts
- DB Master Trusts
- Consolidators and Superfunds
- CDC
- Flexible Benefits
Why Independence Matters
Nothing to Sell but the Right Answer.
Many firms that review pension providers also sell administration or run master trusts, and some providers won’t bid in a competitor’s tender. Ask any evaluator three questions.
Owned by its directors. Independent since 1997.
Do you sell the service you’re reviewing?
No. We don’t administer schemes, run a master trust or provide actuarial services.
Would you lose fees if we changed provider?
No. We have no provider business to protect, so staying or moving is your call, made on the evidence.
Do providers share their data with you?
Yes. We compete with none of them, so 16 administrators keep their details current on our GoFX tender portal.
Case Study: More Than an RFP Review
Data Scores From the 20s to the 90s
A 3,000-member scheme asked us to review its advisers. Members rated service 3 out of 10 and data quality sat in the 20s. We ran the tenders, moved administration to a specialist and quality-assured the migration.
- 3,000
- Members across active, deferred and pensioner sections
- 3 of 10
- Member satisfaction when the review began
- 1,150+
- Administration cases a year, moved to a new administrator
Cleaner data, stronger governance and a board now free to focus on strategy.
Read the Full Case Study“Your guidance has been invaluable.”
Client Feedback
“It’s certainly made our lives easier.”
Client Feedback
“Thank you so much for getting us through the project in such an organised, calm and thorough way.”
Client Feedback
How It Works
Clear Answers in About a Month
An Informal Chat
Tell us what’s worrying you. We’ll share what has worked for other schemes.
A Written Proposal
Scope, timing and cost, set out for your board before any work begins.
Review and Recommendations
Usually complete within a month, with clear next steps and the evidence behind them.
Change, Managed
If you decide to move, we can run the selection and the transition.
Get an Independent View
Reviews start from £7,500.
Market Insight
They Can Look Alike. They Aren’t.
Twenty commercial master trusts and a consolidating administration market. We research both all year and publish what we find.
- DC Master Trust League Table, H2 2026Assets, members, employers and Trustpilot ratings for 18 commercial master trusts.Read It
- TPA League Table 202616 administrators running 21.5 million member benefits across more than 4,600 schemes.Read It
- DC Master Trust Report 2025Our fifth annual report: scale, member experience, technology and defaults.Read It
- Strengthening Trustee OversightOur PMI webinar on administration strategy and TPR’s new guidance.Watch It
The Team
Meet the Directors
Pensions administration specialists with decades of projects behind them.
-
Chris Stanley APMI
Managing Director and Head of R&D
Founded Go in 1997 and leads our sourcing and strategy work. Off duty, a competitive bell ringer.
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Susan Phillips FPMI
Director, Head of Client Projects and Change
Leads complex, multi-provider migrations and their quality assurance. PRINCE2 qualified and a former pensions manager.
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Tina Oversby Dip.IEB APMI
Director, Head of Master Trust and Consolidation Consulting
Leads our master trust research and selections, after running pensions and reward across Europe, Australia and Asia.
FAQ
Questions Trustees Often Ask
Something else? Call 020 8213 5860 or email insight@
What makes Go Pensions independent?
We don’t administer schemes, run a master trust or offer actuarial or investment services, and we are owned by our directors. Our only interest is the right result for your scheme and members.
How much does a review cost?
Reviews start from £7,500. We agree the scope and cost with you in a written proposal before any work begins.
How long does a review take?
Most reviews are complete, with recommendations, within a month. Selections and transitions are planned with you from the start.
Do you work with smaller schemes?
Yes. We love projects large and small, from a single adviser review to a full transition.
Can you help us meet TPR’s new administration guidance?
Yes. We help trustees write an administration strategy, set up evidence-based oversight of providers and test data quality against the General Code.
Do you advise individual pension savers?
No. We work with trustees and employers. For help with your own pension, contact your scheme’s administrator or the government’s free MoneyHelper service.
Do you work outside the UK?
Yes. We have project-managed DC master trust transitions in Ireland as well as the UK.
Get an Independent View
Start With an Informal Chat.
Tell us what’s on your mind. We’ll arrange a call and share what has worked for schemes like yours.
- 020 8213 5860
- insight@
go-group.co.uk - 124 City Road, London EC1V 2NX
- Independent Since 1997
- Reviews From £7,500
