Triple gold at the ICE Awards 2026

Internal communications & employee engagement

Make change fly.

Blue Goose is the agency that gets large, complex organisations moving in the same direction. Behavioural insight, unexpected creativity and change you can measure.

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Every dot is a person. Our job? Getting them all flying the same way. Go on, try to scatter them.

Trusted by internal comms, HR, reward and security teams at

  • Royal Mail
  • bp
  • Bank of England
  • BBC
  • McDonald's
  • John Lewis Partnership
  • M&S
  • Sainsbury's
  • Co-op
  • Visa
  • Maersk
  • Nomura
  • BNP Paribas
  • Financial Conduct Authority
  • Computacenter
  • Herbert Smith Freehills
  • Richemont
  • Whitbread
  • Yusen Logistics
  • Harbour Energy

The problem

Strategy is easy to announce. Hard to land.

The plan is approved. The deck looks great. Now thousands of people, across sites, shifts and time zones, need to understand it, believe it and act on it. That’s where most change stalls. It’s also where we do our best work.

  1. Completion isn’t change.

    You can hit 98% completion on training and still have people making the wrong call when it matters. Awareness on its own isn’t engagement.

  2. The cascade is broken.

    Line managers are your most trusted voices, yet they’re rarely given what they need to lead the conversation about change.

  3. Promises people don’t believe.

    An employer brand that doesn’t reflect reality doesn’t just fail to inspire. Over time, it stops being believed.

What we change

Most internal comms stops at know. We go all the way to do.

  1. Know: Awareness

    Cut through the noise so people notice, understand and remember what matters.

  2. Feel: Attitude

    Make it relevant and human, so people care enough to get behind it.

  3. Do: Behaviour

    Make the right action the easy one, then keep it going until it becomes habit.

Shifting awareness, attitude and behaviour has been our single objective for more than 20 years. It’s why our work gets results, not just reach.

Blue Goose Films

Films that don’t just inform. They move people.

Animation, documentary and story-led drama, always built on strategy and designed to shift how people think, feel and act.

Still from an illustrated animation made for Yusen Logistics
AnimationSimplify the complex. Yusen Logistics
Two police officers on patrol, from a documentary film for the Police Uplift Programme
DocumentaryBuild trust with real stories. Police Uplift Programme
Two colleagues in hi-vis vests, from Royal Mail’s Change for Good film
Story-led dramaMake people feel it. Royal Mail, ‘Change for Good’

How we work: intelligent creativity

Where the science meets the spark.

Behavioural insight tells us what will move people. Unexpected creativity makes sure they notice. Rigorous measurement shows what changed.

  1. Think

    Start at the end.

    Where do you need to get to, and why? We listen first. Research, focus groups and data show us where people are now and what’s in the way, and we benchmark before we begin.

  2. Create

    Make it impossible to ignore.

    Strategy first, then unexpected creativity: campaigns, films, games, learning and live experiences, in the language, scenarios and channels that fit your people.

  3. Impact

    Prove what moved.

    We measure awareness, attitude and behaviour before, during and after, wherever possible, so you can show exactly what your investment changed.

Why teams choose Blue Goose

  • 20+

    Years independent. No network layers. You work directly with senior specialists who’ll (gently) challenge you.

  • 10+

    Year partnerships. Many of our client relationships have lasted more than a decade.

  • 1 team

    From insight to impact. Strategists, designers, animators and film-makers working as one, so the idea never gets lost along the way.

  • Cyber Essentials certified

    Secure by design. Cyber Essentials certified. We practise what we preach.

Awards & reviews

The industry rates it. So do the people we work with.

2026

Triple gold at the Internal Communications & Engagement Awards and three wins at the Brilliance Awards, for work with Royal Mail, bp and Computacenter.

“Courageous.” “Impressively strategic.” “Brilliantly original.” ICE Awards 2026 judges

See every award
  • Internal Communications and Engagement Awards 2026 winner
  • IC Brilliance Awards 2026 Gold winner, Employee Experience
  • HR Brilliance Awards 2026 Gold winner, Diversity and Inclusion
  • IC Brilliance Awards 2026 winner, Internal Communications Strategy

“This is practical, human communication that actually changes what people do day to day.”

Brilliance Awards judges, 2026, on our work with bp
  • “Without a doubt, the work we produced with Blue Goose was a game changer for us here in the Bank.”

    Fiona Kennedy Programme Manager, Bank of England

  • “Partnering with Blue Goose on our EVP has been a genuinely collaborative experience that brought the very best of Royal Mail to the surface.”

    Winnie Annan-Forson Head of DEI and Engagement, Royal Mail

  • “Blue Goose turned insight into action with significantly stronger early engagement paired with creativity that reflected Diageo’s personality to drive real impact.”

    Jamila Pericleous Head of Reward UK & Ireland, Diageo

  • “It’s been a highlight of my career at L&G to work with the team at Blue Goose.”

    Rob Wilkinson Head of Information Security, L&G

  • “The approach was remarkable. Mixing professional and personal challenges in an animated-drawn world captivated us.”

    Nina Devincent eLearning Specialist, Richemont

  • “I highly recommend Blue Goose – they understand what it takes to engage and educate.”

    Jamie Travis Head of Information Security, HSF

Thinking

Fresh thinking for people who lead change.

Practical ideas from our strategists, and from the HR, comms and security leaders who join our Blue Goose Briefings.

Your cascade is broken: why line managers are failing at communicating change.

Read the article

Why cyber security awareness needs an engagement strategy.

Read the article

The Third Age of the EVP: what talent really wants now.

Read the article

Good questions

Before we get talking.

Something else on your mind? Email hello@bluegoose.co.uk or call 020 7299 1670.

Who do you work with?

Internal communications, HR, reward, employer brand, DE&I and information security teams in large, complex organisations, in both the public and private sector. Think Royal Mail, bp, the Bank of England, Diageo and Computacenter.

Most of our people aren’t at a desk. Can you reach them?

Yes, it’s one of our specialities. For bp we reached teams on more than 800 forecourts with simple training, printed activity boxes, habit prompts and site competitions. We choose channels around how people actually work.

Do you do strategy, creative, or both?

Both. We often start with research and strategy, then create everything that follows, from campaigns and films to learning and evaluation. Nothing gets lost in translation between the thinking and the doing.

How do you measure success?

We agree what success looks like at the start, then benchmark awareness and understanding before the work begins. That lets us show what changed during and after, wherever possible, so you can prove the value of your investment.

Can you work with our in-house team and brand?

Absolutely. We become an extension of your team, immerse ourselves in your business and work within your brand, or help evolve it for an internal audience when that’s what’s needed.

Do you work internationally?

Yes. We’ve supported global organisations from the UK and Europe to Japan and the USA, including campaigns designed to cross cultures, languages and time zones.

Start a conversation

Let’s make change fly.

A clear brief, a knotty problem or a hunch that something needs to change: wherever you’re starting, tell us where you want to get to. We’ll help you work out how to get your people there.

  1. 1Tell us a little about your challenge.
  2. 2One of our senior team will get back to you.
  3. 3We talk it through and suggest the best way forward.

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Blue Goose in motion